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Department of Housing and Community Development

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Housing Provider Ombudsman

The Housing Provider Ombudsman (HPO) helps small housing providers better understand the District of Columbia’s housing laws. The HPO is available to help in the following ways:

  • Explains HRA notices, petitions and other forms
  • Offers education and outreach
  • Listens to comments, complaints and questions
  • Provides technical assistance on rent control, tenant opportunity to purchase, and the sale and conversion processes
  • Supplies information on resources
  • Directs small housing providers to the proper party
The HPO does not provide legal advice and communications with the HPO are not confidential. However, small housing providers may contact the HPO anonymously. 
Contact Phone: 
(202) 442-9505
Contact TTY: 
Contact Suite #: 
First Floor